(b)(4).The actual complaint product was not returned for evaluation.Root cause could not be determined.A review of the device history record is not possible as no lot number was provided.All information reasonably known as of 19 aug 2021 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by avanos medical inc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to avanos medical inc.Avanos medical inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the avanos medical complaint database and identified as complaint (b)(4).
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It was reported by the physician assistant that the facility "had a catheter break off in a patient back in (b)(6) 2019." per additional information received 9 aug 2021, she overheard the patient speaking about the incident when she came into the office for a routine post-op visit.The patient did not come back for any further recommended visits.The reporter would not say what kind of surgery the patient had, but did say that the patient "is complaining of multiple complications from the incident" and also "states the patient has been complaining about 'not being able to function' and having 'multiple symptoms.'" no further information has been provided at this time.
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