(b)(4).Investigation summary: examination of the returned device revealed the impactor was broken.Root cause and corrective action are documented in the capa system.Depuy synthes considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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The following device was received as blind unit product code: 254401003; lot# au4925281 / 6840520 / au6149338.However, it couldn't be associated with a complaint or any other existing record.As a result, this product complaint was created to analyze the returned device from (b)(6) on 04/16/21.
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