Catalog Number 03001245322 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/25/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The sample was requested for investigation.The sample was not available for investigation.The calibration and qc data were requested but not provided.Due to limited information and data provided a clear root cause could not be determined.There was no general product problem found, the product meets specifications.The investigation did not identify a product problem.The cause of the event could not be determined.
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Event Description
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The initial reporter received questionable d-di tina-quant d-dimer results for one patient sample with the cobas 6000 c501 module serial number (b)(4).The initial result was 4677 ng/ml.This result was reported outside of the laboratory and questioned by the physician.The repeated result was 4550 ng/ml.The physician questioned this result as well.The customer sent the sample to three different laboratories for repeat testing.The first laboratory tested the sample with a cobas c501 using a reagent from a third party and received a result of 474 ng/ml (cutoff < 250 ddu ng/ml).The second laboratory tested the sample with a cobas c502 using a roche reagent and received a result of 5.1 mg/l (cutoff 0.5 feu mg/l).On (b)(6) 2021, the third laboratory tested the sample with a siemens analyzer and received a result of 0.9 feu mg/l.
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Search Alerts/Recalls
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