CARDINAL HEALTH 3010188-020 QC RTS 1/P 10/B 50; PACEMAKER, CARDIAC, EXTERNAL TRANSCUTANEOUS (NON-INVASIVE)
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Model Number PM20003 |
Device Problem
Peeled/Delaminated (1454)
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Patient Problem
Insufficient Information (4580)
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Event Date 07/29/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation. if the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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Customer of stryker (b)(6) complained of delamination of the electrode.
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Manufacturer Narrative
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A review of the device history record showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.There were no deviations or non conformances initiated with this lot code.A sample was not received with this complaint therefore, it is not possible to confirm the reported condition.From a root cause analysis perspective, gel delamination could occur if the silver printed carbon substrate does not bond with the gel, or liner.The results of the manufacturing facility investigation were unable to confirm an exact root cause associated with the manufacture of product the root cause and action plan will be documented through a formal corrective/preventative action (capa) which has been initiated to address the reported condition to mitigate any further occurrences.This action is currently ongoing.This complaint will be closed with no further action and will be used for tracking and trending purposes.This complaint will be recorded for tracking and trending purposes.
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