H10 additional manufacturer narrative: the aquabeam handpiece was returned for investigation.The telescoping tube on the handpiece was manually moved back and forth; excessive force or resistance was observed.A known-functioning carriage and scope were attached onto the complaint handpiece.Insertion of the scope, both manually and with the carriage, resulted in no issues found; no resistance and did not need to apply excessive force.The scope was able to translate back and forth with ease and functioned as intended.Additionally, a weight was hung from the scope tip and the scope was articulated fully back and forth.The reported issue could not be confirmed and the handpiece was found to be functioning as intended.A review of the device history record (dhr) for serial number (b)(6) and the aquabeam handpiece / lot number 20c00635 was performed, which confirmed that there were no nonconformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system and its associated component met all design and manufacturing specifications when released for distribution.A review of similar complaints confirmed one (1) similar event reported to procept.Aquabeam robotic system user manual, um0104-00 rev.F, was reviewed and states the following: 11.2.5 sterile: aquabeam handpiece and aquabeam scope setup hold the distal end of the scope tube tip approximately 1 inch (2.54 cm) from the fully proximal position and continue advancing the aquabeam scope forward until it is properly engaged with the aquabeam handpiece and then rotate the proximal key alignment adapter so that the dimple on the proximal key alignment adapter is facing up.An audible click should be heard when the aquabeam scope is securely engaged with the aquabeam handpiece.A root cause for the reported event was unable to be established.The in-house investigation did not identify any potential issues with the returned handpiece that could have contributed to the reported event.Complaint data is monitored and trended as part of procept's quality management system.Shall a trend arise for this failure mode, then further actions will be considered.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
|