Model Number FSEO2004 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/18/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The product has not been returned for evaluation.When it arrives and the product evaluation has been completed a supplemental report will be submitted.The device history record review was unable to be located during this complaint investigation, the most likely cause of this is the records were destroyed based on casmeds document retention period for dhrs.The udi number is not available.
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Event Description
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It was reported that the fseo2004 started giving numbers that are outside the simulator calibrated range.When the simulator is connected the readings should be within 10 percent of 65.The readings are either high or low and thus not calibrated.This was before use.There is no patient injury.Patient demographics were requested but unavailable.
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Manufacturer Narrative
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After several attempts made to request product return from the customer, there was no response received.The product was not returned for evaluation.If the product does arrive, a supplemental report will be submitted with the evaluation findings.
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Search Alerts/Recalls
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