The end-user reported that the loud noise and sparks were observed from the enterprise 9000x bed equipped with an indigo module (intuitive drive assist).The issue occurred at time of use the bed by a patient.No injury was reported.The evaluation of the device performed by an arjo representative revealed that there was a small burn mark on the indigo power supply cable.After opening the insulation, it was found that the internal wires were broken.The indigo power supply cable was replaced, the cable routing was corrected and the bed's proper functionality was confirmed during testing.An investigation performed by the manufacturer revealed that the damage of the power supply cable was a result of the inner wire deterioration due to stress applied during up and down movements of the bed.The instructions for use for the enterprise 9000x (746-591) include the following warnings: ¿disconnect the bed from the electricity supply before starting any cleaning and maintenance activity.¿ ¿do not allow the mains plug or power supply cord to get wet.¿ as per the preventive maintenance section of the instructions for use for indigo (416260), the indigo cables should be examined for cuts, abrasions, kinks or other deterioration.When any malfunction is noticed, the device should be immediately withdrawn from use until the service is performed.To sum up, the complaint was decided to be reportable due to the indigo power supply cable malfunction resulted in sparks and black mark.This component was found to be defective and from that perspective, the device did not meet performance specifications.The bed was in use when the malfunction was observed.
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