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Model Number 1910-2000 |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/25/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Upon completion of the investigation any additional information will be communicated in a supplemental report.
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Event Description
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It was reported the sonic generator stopped turning on, and could not be turned on during surgery.A competitor device was used to complete the procedure.
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Event Description
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It was reported the sonic generator stopped turning on, and could not be turned on during surgery.A competitor device was used to complete the procedure.
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Manufacturer Narrative
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Please note correction to d9/h3, the device disposition is unknown.The device has been sent for an examination by the producer stryker endoscopy, san josé (ca), t&e does neither have the equipment nor the electronics specialists for a comprehensive inspection of the generator.The reported event that sonicfusion ultrasonic generator sonicpin® was alleged of ¿electronic function impaired¿ could not be confirmed, since the device was not available at engineering site for physical evaluation and no other evidence was provided at the time of primary investigation closure.Review of fedex tracking history revealed that the item was received on 8/30/2021 at san josé, ca us.However, at the time of investigation closure the product destination was unclear and a physical evaluation impossible.Finally, it was pointed out to san jose to adequately address this kind of issue for root cause analysis as defined per local and /or global procedures.Review of capa database and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated non-function was addressed adequately.The file will be closed formally in accordance to our procedures.In case the item and / or substantive information will become available in future the file will be reviewed and reopened.
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Event Description
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It was reported the sonic generator stopped turning on, and could not be turned on during surgery.A competitor device was used to complete the procedure.
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Manufacturer Narrative
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Please note correction to d9/h3, the device was returned for evaluation, h6 (method code & results code).The reported event that sonicfusion ultrasonic generator sonicpin® was alleged of electronic function impaired could be confirmed, since ¿display flashes when powering on¿.Visual inspection: the sonicfusion console was received with the warranty seal broken, no external damages were noticed just scratches and labels applied.Refer to attached pictures.Functional inspection: then a power cable was plugged in, the console was unable to power on.The main board was inspected for burnt components.None were seen.Also the flex cables that connect the main board and front board were verified to be properly seated.A known good main board was installed and the display flashes when powering on.After the speaker was unplugged from the main board the console was able to completely power and complete boot process.Software version: 2.10.The root cause is the main board which could be due to a possible non-functioning component.10 months after the primary investigation closure, the device was available for inspection @ sj and thus, reopened and modified accordingly.Review of capa database and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated non-function was addressed adequately.In case the item and / or substantive information will become available in future the file will be reviewed and reopened.
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Search Alerts/Recalls
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