Service was performed at customer site, instrument was not returned to medtronic for analysis.Date field service provided added as return date in analysis shows the reported greater than 12% variation during patient testing was not verified.Field service technician could not find any instrument issues.The technician performed preventive maintenance and testing per procedure and returned the instrument to service.Trends for issues with this product are reviewed at quarterly quality meetings.If information is provided in the future, a supplemental report will be issued.
|