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Model Number EM100-A |
Device Problems
Overheating of Device (1437); Naturally Worn (2988); Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Repair request initiated for device with the report of overheating, noisy and damaged internal mechanism.No patient impact reported.Repair request escalated to a product event based on reason for return.On follow-up, no further information can be provided regarding the event and patient impact.
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Manufacturer Narrative
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Report confirmed.The device was tested and the max temperature was measured to be 142°f.The likely cause was identified as damaged internal mechanism.It was also noted that it was noisy.The device user manual warnings section includes instructions that heavy side loads and/or long operating times may cause the device to overheat.If the device overheats, discontinue use and rest the device by using it intermittently, or wrap the device in a moist sterile towel.Use of an overheated device may cause injury to the patient or operator.We will continue to track and trend this complaint type.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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