The onsite dental service technician visually inspected the marus dental light at the doctors office.It was identified that the tether was not attached to the lens heat shield cover.The tether will prevent the lens heat shield cover from falling off the light if it is not properly reinstalled after routine maintenance.The lenses heat shield cover has to be removed during routine maintenance when replacing the halogen light bulb or cleaning the lens covers.On 10/7/2021, it was confirmed with the customer that the recommended replacement parts including the tether had been installed onto the light.This concludes the investigation.
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