Model Number OER-PRO |
Device Problem
Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/15/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The field service engineer onsite repaired the device by replacing the water inlet valve.The equipment repaired and verified according to oem (original equipment manufacturer) specifications.Software attributes have been verified and confirmed.Equipment passed the electrical safety test.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Event Description
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As reported, the customer called to report that the e11 high disinfectant, e12 low disinfect and e76 tank sensor irregular occurred.There was no patient involvement associated on this event reported.No user injury reported.Device inspection found the water supply valve is faulty.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 9 years since the subject device was manufactured.Based on the results of the investigation, the specific root cause of the faulty water supply valve could not be determined at this time.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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