It was reported that the patient presented with error code 6 upon interrogation and the device was deactivated.The patient had an increase in seizures over baseline.The rep was eventually able to re-activate the device.Data review confirmed normal diagnostics and reboot reason 6, the generator was in a stim stopped state.This event is consistent with the issue associated with the gc5 recall which affects some m1000 generators with sn >100,000.For these events, the root cause of the unexpected device reboot is related to a hardware bug within the microcontrollers used in these devices and interaction with the device firmware.The device history records of the generator were reviewed.The generator passed final quality and functional specifications prior to release.The generator was manufactured before the screening process was implemented to mitigate the potential for gc5 reboots.No further relevant information has been received to date.
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A non-invasive firmware upgrade was performed on the generator to prevent future reboots.Additionally earlier data was reviewed for the patient generator which indicated that a device reset had occurred on (b)(6) 2019.The device had been re-enabled on an unknown date as data from (b)(6) 2019 shows that the device was enabled.This was most likely also related to gc5 reset, as the device is already known to be susceptible, however additional tablet data is needed to confirm this.No other relevant information has been received to date.
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