Model Number CENTRALINK DATA MANAGEMENT SYSTEM |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/23/2021 |
Event Type
malfunction
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Event Description
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The customer reported a false negative and a 9.907 miu/ml beta human chorionic gonadotropin (bhcg) result from the centralink data management system, and the results were questioned by the physician(s).The customer informed siemens that centralink had an incorrect calculation rule for bhcg.The customer identified the correct rule and determined the correct result for the patient was positive.The customer issued a corrected report.There are no known reports of patient intervention or adverse health consequences due to the false negative result reported by the centralink data management system.
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Manufacturer Narrative
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A united states customer contacted siemens customer care center.Siemens dispatched a customer service engineer to the customer site.The cse performed troubleshooting and assisted the customer in changing the beta human chorionic gonadotropin (bhcg) calculation rule from 10 to 9.5.The customer changed the calculation rule for bhcg and noted that a numeric value > or equal to 9.5 is a positive result, and a numerical value <9.5 is a negative result.Siemens reviewed the information provided and determined that the centralink data management system was performing as expected with rounding to a whole number and calculation rule settings.The troubleshooting performed by the cse resolved the issue, and the centralink data management system is performing according to specifications.No further evaluation of the device was required.
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Search Alerts/Recalls
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