A customer contacted ortho care on 08 october 2021 after obtaining what was described as discordant abo blood group results for two patients using their ortho vision id-mts analyzer.Events date: (b)(6) 2021.Complainant/complaint reporter: (b)(6) ¿ laboratory supervisor.Reported on 08 october 2021 by (b)(6) to ortho care reagents: n/ap.Software version: 5.12.4.Patients¿ information: not provided.The customer reported that, on (b)(6) 2021, they had tested 2 patients for abo grouping in conjunction with their ortho vision id-mts analyzer and that they were suspecting abo discrepancies for these 2 patients.No further detail was provided.It is unknown if biased results had been reported to the physicians.The information was requested but not provided by the customer.The customer reported that the concerned patients had not been harmed as a result of the reported events.
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