Pentax medical was made aware of an event which occurred in the (b)(6) region involving pentax video ultrasound scope eg38-j10ut.In the event reported, it was stated that water was coming from the gap when they squeeze it.The physician is worried about infection control regarding the water.The event timing is unknown.There was no adverse event reported with this complaint.The device was returned to pentax for further evaluation on service order (b)(4).The device was inspected where the user narrative was confirmed.The inspection findings are as follows: ultrasound connector body pin bent; customer complaint confirmed; passed wet leak test; passed dry leak test the device was repaired and returned to the user on delivery# (b)(4).Parts replaced: o-rings and seals; us connector body.The device is in the process of being repaired and will be return to the use upon completion.Parts to be replaced: o-rings and seals; o-rings and seals; light guide fiber bundle (lcb); lcb distal cover glass; bending rubber; deflector operating wire; adjusting collar; angle wire.A review of the service history indicates the device was routinely serviced at a pentax facility.On 14-oct-2021, a device history record (dhr) review for model eg38-j10ut, serial number (b)(4) was performed and the dhr review confirmed the endoscope was manufactured on 08-mar-2021 under normal conditions, passed all required inspections, and was released accordingly.Also, there were no reworks or concessions and the dates of approval for shipment and actual date shipped were confirmed.No other information provided with this complaint.
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