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Model Number 1135360 |
Device Problem
Charging Problem (2892)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/01/2021 |
Event Type
malfunction
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Event Description
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The manufacturer became aware of an allegation that a child user was plugging the charger into the wall outlet and the base of the innospire go became detached.No harm or injury was reported.The manufacturer has requested return of the device and all accessories that were in use at the time of the event, and the investigation is on-going.On completion of the manufacturer's investigation, a follow up report will be filed.
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Manufacturer Narrative
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The manufacturer has requested the return of the device with accessories that were in use at the time of the event.There was no patient harm or injury reported.To date, no devices have been received for investigation.If the device does return, upon completion of the manufacturere's investigation, a follow up report will be filed.
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Manufacturer Narrative
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The manufacturer received the innospire go for evaluation.Not all the parts of the portable nebulizer were received.The bottom piece that blew off and the charging cable were not shipped with the device.The device has significant contamination in the form of grime built up throughout the medicine delivery port, mouthpiece and the handset was damaged.The visual inspection of the device found soot externally and internally in the device, mostly near the charging port attributed to the thermal event.There is corrosion on the device's 2-prong charging pins for the charger which may have contributed to the thermal event.The 5v line across the dc power pins were shorted out which may be due to the defective chip on the pcb.Components of pcb near the charging port had areas of thermal damage.Part of the fuse has been damaged and a trace below it was blown off the board.It could have been a defective fuse.The battery was fully intact without damage.Per engineering "there appears to be some failure in the pins, fuse and a chip of the pcb baord.There are a few possible root causes, such a moisture in the handset chamber (although the deive did pass the leakage functional test), faulty or defective parts.It is hard to pinpoint it.However, this does appear to be a one-off situation.Further investigation will be unnecessary unless there are more failures of this type." the product investigation lab could not duplicate the innospire go issues due to the thermal event which removed components from the system pcb board, no charger coming with the device and the missing bottom piece of the device which could not be tested.We will continue to monitor allegations with this product and report as needed.The manufacturer concludes no further action is necessary at this time.
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Search Alerts/Recalls
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