Inspection the product was not returned and no photos were provided.Device evaluation could not be completed.Dhr review the dhr was reviewed.There are no indications of manufacturing issues which would have contributed to this event and the device was likely conforming when it left zimmer biomet¿s control.Potential root cause possible contributors to this event could be dense bone quality of the patient, off-axis use of the probe, or attempting to alter the trajectory of the probe within the vertebrae.Since the complaint was reported outside of a case and no event was reported about how the device bent, the cause cannot be conclusively determined.Device usage this device is used for treatment.
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