Model Number 10094200 |
Device Problems
Break (1069); Material Fragmentation (1261); Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/18/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The described situation may occur if service technician does not lock the safety lock of the spring pulley before replacing the spring pulley, as indicated in service documentation.In this case the overhead column may move upwards with high speed and high force as soon as the last screw is detached from the tube assembly.Since the reported issue can occur only under service conditions, there is no risk of patient or operator involvement.The investigation is on-going.A supplemental report will be submitted if additional information becomes available.Internal id # (b)(4).
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Event Description
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Siemens local service engineer reported that when performing a spring pulley replacement on the axiom luminos agile system, he discovered that the casting was cracked following the service.There was no patient involvement in this case.No injuries are attributed to this event.
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Manufacturer Narrative
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The issue was investigated in detail.According to the description of the issue, the casting of the tube stand was found broken during service.The provided photos were analyzed by system experts.The analysis showed that during the service the spring pulley was replaced but it was forgotten to lock the pulled-out tube against moving up.As soon as the tube arm was detached from the tube, it would shoot up due to the tension of the spring until it would hit the stop.This would cause the casting to break as happened in this case.The local service technician was informed of this matter; he confirmed that the lock had been opened in order to be able to use the screw for the fall protection of the spring pulley.The handling of the exchange is described in the document (b)(4) (replacement spring pulley).The affected part was already replaced at customer site.No system malfunction was identified, the system works as specified.
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Search Alerts/Recalls
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