Patient states that some of her cassettes caused an error on the pumps and she had to use a new one to get it to start working again.Not while in use, no injury to patient, replacement not needed, back ups were available, pumps working fine; is the actual device available for investigation? as stated above, pumps are working fine.No reason to send for investigation; is the infusion life-sustaining? yes; what is the outcome of the event? resolved, new cassettes sent out serial number and expiration date are unknown.Reported to (b)(6) by pt/caregiver.
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