The initial reporter received a questionable elecsys ferritin result for one patient sample with the cobas e411 immunoassay analyzer serial number (b)(4).The initial result was 25.8 ng/ml.This result was reported outside the laboratory and questioned as it did not match medical history.On (b)(4) 2021, a new sample was tested with a result of 18.16 ng/ml.On (b)(4) 2021, the sample was sent to an external laboratory and tested with an architect with a result of 7.1 ng/ml.On (b)(4) 2021, the sample was repeated on another e411 at the customer site with a result of 16.78 ng/ml.
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The customer's calibration and qc results were ok.There was no indication of a reagent issue.The sample was received for investigation and was measured on cobas pro c 503 and e 411.Results of sample measurements: ferritin (e 411) ¿ 18.13 g/l (expected values as per method sheet: 13-150 ng/ml); ferr 4 (c503) ¿ 16.3 g/l (expected values as per method sheet: 15-150 ng/ml).The customer's ferritin result could be confirmed on both analyzers.The customer sample was sent to an external lab for measurement with another competitor method (centaur).Result: 14 ng/ml.Expected values as per competitor database are 10-291 ng/ml (females, 95th percentile range).The obtained result is comparable to the elecsys results and is on the lower end of the respective expected values.To the mathematical differences between the values generated with different assays, it needs to be taken into account that assays from different vendors can generate different values.This relates to the overall setups of the assays, the antibodies used and, differences in reference materials/methods, and the standardization methodology used.No product problem was detected.
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