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Model Number ACT100 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Product analysis: the complaint was not confirmed for the act plus instrument's blood test results being off.The reported blood test results being off issue was not verified during field service.The field service technician tested the heat block, checked the level sensors, and lift bar, but no defects were identified.No problems were detected, and the instrument passed all performance checks.Trends for issues with this product are monitored.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information that during use of the act plus instrument, the customer reported they were having issues with the blood tests results being off.The instrument was changed out with a backup and there was no resulting adverse patient effect.
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Manufacturer Narrative
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The patient age, sex and weight have been added to section a2, 3 and 4.D9 has been updated to yes as the device was analyzed by a filed service technician.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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