Date of event: unknown.The date received by manufacturer has been used for this field.Device expiration date: unknown.Device manufacture date: unknown.Investigation summary: as neither a lot number nor a sample was available for this incident, a complete investigation could not be performed.Based on the limited investigation results, a cause for the reported incident could not be determined.Examination of the product involved may provide clarification as to the cause for the reported failure.Complaints received will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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It was reported that bd 1ml syringe experienced 3 cases of loose needles, 4 cases of leakage, and 5 cases of scale marking issues.The following information was provided by the initial reporter, translated from french to english: non-precise grading, brutality of the injection, needle too big or wrong bevel.Impossible volume precision.Piston leaks from syringe body.Difficult reading of the graduation.Error when reading, leakage.Difficult to read the graduations.Graduation very complicated to read during the preparation.Graduation difficult to read.Painful injection.Poor visibility graduation.Accuracy of graduation insufficient to adjust volume.Difficult to read the sampled volume.This syringe seems inaccurate.The security of an exact dose is not assured.The reading is very difficult, the measurement does not seem precise.The graduations are not very precise because only graduated from 0,1 to 0,1.
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