Model Number 0046100 |
Device Problem
Component Misassembled (4004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/14/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Event Description
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It was reported that the anti-reflux filter was not attached nor it was in the packaging of ng tube which was to replace the salem sump.The customer had questions about whether the product had the filter or not.The representative confirmed there should have included the prevent anti-reflux filter, so it seems there was an issue.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be "machine speed out of parameters".It was unknown whether the device had met specifications.Based on patient code 2645 the product does not appear to have been used.However, the product is intended to be used for treatment purpose but it was unknown whether the product had caused the reported failure.The device was not returned for evaluation.The lot number is unknown; therefore, the device history record could not be reviewed.A labeling was not performed because a review of the labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that the anti-reflux filter was not attached nor it was in the packaging of ng tube which was to replace the salem sump.The customer had questions about whether the product had the filter or not.The representative confirmed there should have included the prevent anti-reflux filter, so it seems there was an issue.
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Search Alerts/Recalls
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