Catalog Number 07027117190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/15/2021 |
Event Type
malfunction
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Event Description
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The initial reporter received a questionable elecsys cmv igg result for one patient sample with cobas e 801 module (b)(4).The initial result was 1.20 u/ml (reactive).This result was reported outside of the laboratory and questioned by the doctor.On (b)(6) 2021, the sample was tested in another laboratory on an unknown analyzer with a result of negative (non-reactive).
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Manufacturer Narrative
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The sample was requested for investigation.
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Manufacturer Narrative
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The customer's calibration and qc results were within specification.The customer's sample pre-analytic details were requested but not provided.The result of the customer could be confirmed.Further investigation suggests that the sample is consistent with a false positive in the elecsys cmv igg assay.Based on data presented in product labeling, single false positives can occur.The reagent performs within specification.A general product problem was not found.
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Search Alerts/Recalls
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