This event has been recorded by zimmer biomet under (b)(4).Initial reporter telephone number: (b)(6).Review of the most recent repair record determined the control bar was found to not be flush with the master blade and damage was noted on the head.; however, the repair was not completed because the customer requested a replacement device.Review of the device history record identified no deviations or anomalies during manufacturing related to the reported event.Device is used for treatment.A definitive root cause cannot be determined.No corrective actions, preventive actions, or field actions resulted after investigation of this event.The event is confirmed.
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