Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: after evaluation of provided sample, the reported failure could not be confirmed.A review of the device history record was performed, and no quality issues were found during production.The manufacturing facility has been notified of this incident and no discrepancy or non-conformance were identified that could have contributed to the reported condition.Complaints received for this product and condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business regularly reviews the collected data for identification of emerging trends.
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