H6: investigation summary bd had not received samples, but one (1) photo was provided for investigation.The photo was reviewed and revealed the presence of improper assembly/placement of product causing an extra straw and needle assembly to be in the bag without a holder.Per the specification, one transfer unit, including the straw, needle, and holder, is to be in the bag with the collection vacutainer.Additionally, (b)(4) retention samples from bd inventory were evaluated by visual examination and the issues of improper assembly/placement and difficult to open packaging were not observed.There were no extra transfer units identified and all needles had the holder attached properly.No issues were seen with the packaging that would cause it to be difficult to be opened.All preformation marks were visible.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality notifications.This complaint has been confirmed for the indicated failure mode of improper assembly/placement of product with the photo provided; however, unconfirmed for the indicated failure mode of difficult to open packaging with the photo provided.
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