RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Volume Accuracy Problem (1675)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/29/2021 |
Event Type
malfunction
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Event Description
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The customer called into technical support (ts) reporting that the device is reading high tidal volumes, alarms high tidal volume and volumes are incorrect.The device was in use at the time the reported issue was discovered; however, there was no harm to the patient or user.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.Customer was experiencing issues performing the returning ventilator to use testing with the proximal pressure line disconnected alarm.Identified that the customer was not using the test orifice.Customer used the test office and the testing passed.The rse advised caller to perform a complete pvt and determine if there is anything faulty on the unit.Determined that caller has the service tool kit however is not familiar with the unit.The rse emailed caller a new service manual and advised to follow the directions to perform the pvt step by step and callback for assistance as needed.
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Manufacturer Narrative
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The device was swapped out with a different device to use on the patient.No medical intervention provided to the patient, nor a delay was noted.There was no harm to the patient or user.The customer called back to advise that the performance verification testing passed.
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Search Alerts/Recalls
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