Device Problem
Shipping Damage or Problem (1570)
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Patient Problem
Urinary Tract Infection (2120)
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Event Date 11/01/2021 |
Event Type
Injury
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Event Description
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It was reported that the flip-flop valve caused infections because it was too difficult to clean.Per follow-up via phone on (b)(6) 2021, the patient had to use the catheter longer than they should because they were out of supply.It was stated that the liberator was unable to send the ones, they needed timely.It was also stated that liberator did not send the correct catheter that the patient required.The patient wanted an infection control catheter because of urinary tract infection with use of these catheters because there was no infection control coating on them.The patient had prescribed antibiotics for the urinary tract infection.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the flip-flop valve caused infections because it was too difficult to clean.Per follow-up via phone on (b)(6) 2021, the patient had to use the catheter longer than they should because they were out of supply.It was stated that the liberator was unable to send the ones, they needed timely.It was also stated that liberator did not send the correct catheter that the patient required.The patient wanted an infection control catheter because of urinary tract infection with use of these catheters because there was no infection control coating on them.The patient had prescribed antibiotics for the urinary tract infection.
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Manufacturer Narrative
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Upon further review, bd has determined that this mdr was reported in error as it was found to be a cascading failure of an event previously reported.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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