Model Number 71953-01 |
Device Problems
Display Difficult to Read (1181); Unable to Obtain Readings (1516)
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Patient Problems
Hypoglycemia (1912); Loss of consciousness (2418)
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Event Date 11/23/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Dhrs (device history record) for the libre reader were reviewed and the dhrs showed the libre reader passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported observing black dots on the display of the freestyle libre 2 reader.As a result, the customer was unable to view glucose readings and fainted, requiring treatment of juice by daughter.There was no report of death or permanent injury associated with this event.
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Event Description
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A customer reported observing black dots on the display of the freestyle libre 2 reader.As a result, the customer was unable to view glucose readings and fainted, requiring treatment of juice by daughter.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Reader (b)(6) has been returned and investigated.A visual inspection was performed and a white screen was observed on the returned reader.The reader was sent for further investigation and de-cased.A visual investigation was performed on the pcba (printed circuit board assembly) and liquid contamination was observed.Therefore, this issue is not confirmed to use.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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