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Model Number PWF030K |
Device Problems
No Apparent Adverse Event (3189); Illegible Information (4050)
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Patient Problem
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 11/18/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the purewick female external catheter vacuum tube had extending past spun plastic and stated that there was a smaller vent hole on the silicone shell.Customer noticed that the wipes in the package showed how to wipe male genitalia.The instructions for female genitalia are on the other side.Customer suggested that the wipes could be placed in the package with the female genitalia instructions showing to avoid confusion.Also suggested that each package should contain a slip of paper with a picture of a drydoc and information for continuing to use purewick at home.Customer tested the vacuum tube was hitting the bottom of the sump and they bent the catheter so that it would fit in a bowl and tried to remove liquid in the bowl for a timed test.The wick worked very well before they bent it.Bending it seems to immediately force the bottom of the vacuum tube into the bottom edge of the sump or silicone shell and completely shut off flow.Customer suggested that the purewick should be angle cut or notched at the bottom to prevent this problem.The vacuum tubes slide easily in the silicone shell when it was wet.Trying to pull the vacuum tube back into place did not make it work better.Customer did not think these wicks were defective and all purewick female external catheter would have this problem when bent if it did not have notch or angle cut the end of the vacuum tube.In some samples of future purewicks, the holes placed on either side of the vacuum tube.This was not a good solution, as it would increase the risk of exposing the vacuum to air.If a vacuum has access to air, it will pull air and not liquid.A notch in the vacuum tube or side opening was best placed closest to the bottom of the sump.An angle cut might be an easier solution.Customer was testing the purewicks that recently sent and decided to try timing how long it took to remove liquid from a bowl.It completely stopped working and fiddling around.They figured out that the vacuum tube had hit the bottom of the sump.Customer tried pulling it out and trying again, but it kept sliding forward again and stopping flow.This was likely exacerbated because they tried to bend the purewick female external catheter to fit into the bowl, but nevertheless, this did happen multiple times.Customer suggested the best solution would be to angle cut or notch the end of the vacuum tube.
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Manufacturer Narrative
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Upon further review by investigator, it has been determined that this event is not reportable.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that the purewick female external catheter vacuum tube had extending past spun plastic and stated that there was a smaller vent hole on the silicone shell.Customer noticed that the wipes in the package showed how to wipe male genitalia.The instructions for female genitalia are on the other side.Customer suggested that the wipes could be placed in the package with the female genitalia instructions showing to avoid confusion.Also suggested that each package should contain a slip of paper with a picture of a drydoc and information for continuing to use purewick at home.Customer tested the vacuum tube was hitting the bottom of the sump and they bent the catheter so that it would fit in a bowl and tried to remove liquid in the bowl for a timed test.The wick worked very well before they bent it.Bending it seems to immediately force the bottom of the vacuum tube into the bottom edge of the sump or silicone shell and completely shut off flow.Customer suggested that the purewick should be angle cut or notched at the bottom to prevent this problem.The vacuum tubes slide easily in the silicone shell when it was wet.Trying to pull the vacuum tube back into place did not make it work better.Customer did not think these wicks were defective and all purewick female external catheter would have this problem when bent if it did not have notch or angle cut the end of the vacuum tube.In some samples of future purewicks, the holes placed on either side of the vacuum tube.This was not a good solution, as it would increase the risk of exposing the vacuum to air.If a vacuum has access to air, it will pull air and not liquid.A notch in the vacuum tube or side opening was best placed closest to the bottom of the sump.An angle cut might be an easier solution.Customer was testing the purewicks that recently sent and decided to try timing how long it took to remove liquid from a bowl.It completely stopped working and fiddling around.They figured out that the vacuum tube had hit the bottom of the sump.Customer tried pulling it out and trying again, but it kept sliding forward again and stopping flow.This was likely exacerbated because they tried to bend the purewick female external catheter to fit into the bowl, but nevertheless, this did happen multiple times.Customer suggested the best solution would be to angle cut or notch the end of the vacuum tube.
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Search Alerts/Recalls
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