The customer stated that falsely elevated magnesium results were generated on the alinity c processing module.One example was provided.Sample id (b)(6) tested at 0.66, 0.39 and 0.66 mmol/l on november 16, 2021 using reagent lot 28011ud00.The customer's critical range is below 0.4 mmol/l.The sample was tested two additional times with results of 0.39 and 0.41 mmol/l.No adverse impact to patient management was reported.This incident is deemed reportable per criteria listed in q-22-01-015, edition 004 regarding discrepant test results for magnesium.When the initial result is within the normal range or higher and the repeat result was less than or equal to 0.53 mmol/l, the event is reportable.Additional data was provided by the customer and attached to cross-referenced ticket (b)(4) on december 15, 2021.For the analyzer documented in this ticket, an additional discrepant result (sample id (b)(6)) was documented in the attachment.The customer used a different alinity c magnesium reagent lot (27374ud00) on (b)(6) 2021 for that sample.A falsely elevated result of 1.06 mmol/l retested at 0.49 mmol/l.No adverse impact to patient management was reported.This sample is also deemed reportable as the initial result is within the normal range or higher and the repeat result was less than or equal to 0.53 mmol/l.No adverse impact to patient management was reported.
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