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Model Number 66020626 |
Device Problems
Difficult to Fold, Unfold or Collapse (1254); Nonstandard Device (1420)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/29/2021 |
Event Type
malfunction
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Event Description
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It was reported that, during treatment, a profore kit latex free multi-layer compression bandaging system was not pulling apart like normal.Treatment was resumed, after a non-significant delay, with a back-up device.Patient was not injured as consequence of this problem.
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Manufacturer Narrative
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Internal complaint reference: (b)(4).
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Manufacturer Narrative
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H3, h6: the device was not returned for evaluation.All supplied information has been reviewed and we have not been able to confirm the complaint.A documentation review has been conducted, confirming previous complaints of this nature, with corrective actions assigned, which established an inadequate standard operating procedure as the root cause.The complained product was released prior to the actions being initiated.The instructions for use contain comprehensive instructions on the safe operation and use of the device.The risk files mitigate the reported issue with no updates required.Smith and nephew can confirm the device was released according to specifications and continue to monitor for adverse trends relating to this product range.This investigation is now complete, with no additional corrective actions deemed necessary.
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Search Alerts/Recalls
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