As reported, during a ureteroscopy (urs), the flexor parallel ureteral access sheath and dilators began to deteriorate, in the patient, during the procedure.The device was returned 03-dec-2021 and it was discovered that the inner lining of the sheath has delaminated.No section of the device remained inside the patient¿s body.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.
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Investigation ¿ evaluation: a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record (dhr), the instructions for use (ifu), and quality control data.One flexor parallel ureteral access sheath and dilators was returned, without its packaging for investigation.Inspection of the returned device noted: there appeared to be deterioration of the distal tip of the transfer catheter.The guide catheter would transition through the transfer catheter.There was visible indication that the inner lining of the catheter had slightly delaminated.A review of the device history record found no non-conformance related to the reported failure mode.A review of complaint history records shows no other complaints associated with the complaint device lot.Because there were no related non-conformance's, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in the field.A review of relevant manufacturing and quality control documents was conducted.All sheaths are inspected for defects.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: precautions: never use undue force for placement of this device.Never use undue force while releasing the wire in the rapid release technique.The returned device was found to have damage to the catheter tip.The end was deformed and there was a visible notch.It was also observed that the inner lining of the sheath had delaminated.Damage to the outer surface of the sheath was also found.The provided information stated the issue occurred during use, making it likely that the objects placed through the catheter caused the damage.The risk documentation procedures for this failure mode was reviewed, and it was determined that no actions are required.The appropriate personnel have been notified, and we will continue to monitor for similar complaints.
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