The suspect device was returned to olympus and evaluated.The reported problem could not be duplicated; an endoscopic image was produced on the monitor without any error messages.However, it was noted that deposits and corrosion were present on the output socket connector and rust was present on the chassis and front panel display.The investigation is ongoing and the root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 9 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, b30 was displayed as a result of oxidation located on the connector¿s contact pins.Humidity on the scope connector, such as corrosion and deposits, are likely to have caused the malfunction reported by the customer.Though the cause of the corrosion damage on the output socket connector cannot be identified, it can be surmised that improper use likely contributed to the event.Insufficient drying of the endoscopes connector before insertion can cause corrosion over time.The same applies to signs of corrosion noticed on the chassis as well as on the front panel frame.This may have had a detrimental effect on the device¿s performance and caused it to breakdown.The instruction manual identifies the following related verbiage which could help prevent the phenomenon: ¿before connecting the endoscope connector to the light source, confirm that the endoscope connector, including the electrical contacts, is completely dry and foreign objects such as detergent remnants, hard water residue, finger grease, dust, and lint are not on the electrical contacts.If the endoscope is used with wet and/or dirty electrical contacts, the endoscope and light source may malfunction." also stated in the instruction manual: ¿if fluids are spilled on or into the light source, stop operation of the light source immediately and contact olympus.¿ olympus will continue to monitor field performance for this device.
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