Catalog Number 03183700190 |
Device Problems
High Test Results (2457); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2021 |
Event Type
malfunction
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Event Description
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The initial reporter received a questionable lact2 lactate gen.2 result for one patient sample with a cobas 8000 cobas c 502 module serial number unknown.The reporter stated that qc was out of range at the end of testing, they replaced the reagent pack and qc resumed to normal.All samples between the failed qc and most recent successful qc were repeated.The initial result was 2.62 mg/dl.The repeated result from a c503 was 1.83 mg/dl.The questionable result was not reported outside of the laboratory.
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Manufacturer Narrative
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The customer's last calibration was inconspicuous.It was observed that the qc was within specification from (b)(6) 2021 until (b)(6) 2021 and jumps to above +3 sd on (b)(6) 2021.Afterward, the qc is within specification again.The investigation reviewed the system's alarm trace and no abnormalities were found.The investigation is ongoing.
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Manufacturer Narrative
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A general system and reagent related issue can be excluded as in general the provided data for calibration and qc is within specification.The investigation determined the customer's actions of replacing the reagent resolved the issue.
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Search Alerts/Recalls
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