The device was returned, and an initial evaluation was conducted by olympus; however, investigation is ongoing.During the initial evaluation of the device, the user report could not be confirmed - no leaks were present.However, the light guide cover adhesive was peeling at the distal end.Additionally, while reviewing the ultrasound imaging, 7 broken elements were discovered, and the probe unit was loose and chipped.If additional information becomes available following the device evaluation, a supplemental report will be filed.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 4 years since the subject device was manufactured.Based on the results of the investigation, multiple damages were observed on the distal end.It is therefore possible that external force was applied to the distal end.A definitive root cause could not be identified.Per the instruction manual: "do not apply shock to the distal end of the insertion section, particularly the ultrasound transducer and the objective lens surface at the distal end.Visual abnormalities may result." olympus will continue to monitor field performance for this device.
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