A.I.D.D LONGFORD ARCHITECT TSH REAGENT KIT; RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE
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Model Number 7K62-25 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2021 |
Event Type
malfunction
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Event Description
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The customer observed falsely depressed architect tsh results for one patient that the clinician was questioning.The patient is taking cromoglicate/sawacillin (antibiotics), enteronon (digestive medicine), mucosal (airway lubricant/expectorant), alfrieve rivotril (epilepsy).The following results were provided: (b)(6) 2021, tsh result was (b)(6) / (b)(6) / (b)(6) uiu/ml, ft3(b)(6) pg/ml, ft4 (b)(6) ng/dl; previous results from (b)(6) 2021 were tsh (b)(6) uiu/ml, ft3 (b)(6) pg/ml, ft4 (b)(6) ng/dl, from dec2020 tsh (b)(6) uiu/ml, ft3 (b)(6) pg/ml, ft4 (b)(6) ng/dl.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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The ticket search by lots indicates that the reagent lot performs as expected for this product.Return testing was not performed as returns were not available.Trending review did not identify any trends for the complaint issue.Device history record review was performed on lot number 30353ud00, which did not show any potential non-conformances, deviations, or non-conformances.Historical performance was evaluated using worldwide field data.The median population result for the lot is within established baselines and comparable with all other lots in the field and confirms no systemic issue for this lot.Labeling review concludes that the issue is adequately addressed.Specimens run on the architect tsh assay must be processed according to the specimen test tube manufacturers¿ instructions.Insufficient processing, including deviations from recommended clotting times, centrifugation times, centrifugation speed and sample preparation techniques, may cause inaccurate results.Based on all reviewed data, we conclude that there is no general issue with the architect tsh reagent lot identified in this complaint.Corrected data found in section g1.Manufacturer contact info.
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