Catalog Number 05942861018 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The test strips were requested for investigation.Replacement product was sent.On a regular basis, accu-chek inform strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.
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Event Description
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We received an allegation of a questionable glucose result for one patient tested with an accu-chek inform ii meter serial number (b)(4) compared to a different accu-chek inform ii meter serial number (b)(4) and an unknown blood gas machine.The patient's glucose result with accu-chek inform ii meter serial number (b)(4) was 2.8 mmol/l."within minutes," the patient's glucose result with accu-chek inform ii meter serial number (b)(4) was 4.2 mmol/l.The patient's glucose result with the blood gas machine was "4.?" mmol/l.The specific result was requested but not provided by the customer.
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Manufacturer Narrative
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The reporter's meter was provided for investigation where it was tested with retention test strips and controls.Control ranges (in mg/dl): level 1: 100 - 136.Level 2: 261 - 353.Measurement results (in mg/dl) on returned device: level 1: 113, 115, 114.Level 2: 296, 290, 296.All returned results are within the acceptable range.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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