Catalog Number DWD172 |
Device Problems
Difficult to Insert (1316); Device Difficult to Setup or Prepare (1487); Device-Device Incompatibility (2919)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2021 |
Event Type
malfunction
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Event Description
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No connection/engagement between baseplate and glenosphere during operation.Multiple glenospheres opened but still no engagement so decision made to revise baseplate.Once baseplate revised, glenosphere engaged easily.
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Manufacturer Narrative
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The device is currently being returned.If additional information becomes available, it will be provided in a supplemental report.
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Event Description
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No connection/engagement between baseplate and glenosphere during operation.Multiple glenospheres opened but still no engagement so decision made to revise baseplate.Once baseplate revised, glenosphere engaged easily.
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Manufacturer Narrative
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Correction: please refer to d9/h3 - device not returned, h6 device code.The reported event could not be confirmed since the device was not returned for evaluation and no other evidences were provided.Reported lot and reference numbers of the spheres, showed that the two spheres used were different and were compatible with the first baseplate used.There was no similar complaint reported within the same baseplate lot number.More detailed information about the complaint event as well as the affected device must be available in order to determine the root cause of the complaint event.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If the device is returned or if any additional information is provided, the investigation will be reassessed.
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Search Alerts/Recalls
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