No samples or photos were provided for evaluation.As a result, bd was unable to verify the reported issue or determine a definitive root cause at this time.A production record review could not be completed as the batch/lot information was not provided.If additional information, samples or photos become available, this case will be re-opened and investigated accordingly.No further actions are required.This failure will continue to be tracked and trended.
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It was reported that applicator solution was dried up.Verbatim: describe the event or problem: propping skin prior to venipuncture.3ml bd chloraprep hi-lite orange without chg inside.When popped open, sponge turned orange but chg not present.New chloraprep obtained.What was the original intended procedure? : skin preparation what problem did the user have (check all that apply) :device malfunction - that is, the device did not do what it was supposed to do.
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