Model Number 66021496 |
Device Problem
Overheating of Device (1437)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/15/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Internal complaint reference (b)(4).
|
|
Event Description
|
It was reported that, during npwt, a renasys go emits an odor even though the canister was changed, it is also making a clicking noise and the back is really warm.It is unknown how treatment was resumed.No harm to the patient or further complications reported.Further information is not available.
|
|
Manufacturer Narrative
|
The device was not returned for evaluation, all supplied information has been reviewed and we have not been able to confirm the complaint.The instruction for use detail that if a high ambient temperature is experienced the device will pause charging to prevent damage to the device, during use the device may feel warm.The odor filter is intended to be changed after every patients use, the changing of the canister does no prevent odors.The clicking noise experienced may denote a component failure, but this cannot be confirmed without evaluating the device.A documentation review has been conducted, confirmed that no manufacturing problems where observed.Previous complaints of this nature have been recorded, with no historical escalations or manufacturing problems observed.The instructions for use contain comprehensive instructions on the safe operation and use of the device.The risk files mitigate the reported issue with no updates required.This investigation is now complete, with no manufacturing problems observed, no corrective actions are deemed necessary.Smith and nephew can confirm the device was released according to specifications and continue to monitor for adverse trends relating to this product range.
|
|
Manufacturer Narrative
|
While this event is no longer considered reportable, this report is being submitted as a courtesy to provide updated investigation results based on the return and evaluation of the complaint device subsequent to the submission of our previous supplemental report.The device was not returned for evaluation, all supplied information has been reviewed and we have not been able to confirm the complaint.The instruction for use detail that if a high ambient temperature is experienced the device will pause charging to prevent damage to the device, during use the device may feel warm.The odor filter is intended to be changed after every patients use, the changing of the canister does no prevent odors.The clicking noise experienced may denote a component failure, but this cannot be confirmed without evaluating the device.A documentation review has been conducted, confirmed that no manufacturing problems where observed.Previous complaints of this nature have been recorded, with no historical escalations or manufacturing problems observed.The instructions for use contain comprehensive instructions on the safe operation and use of the device.The risk files mitigate the reported issue with no updates required.This investigation is now complete, with no manufacturing problems observed, no corrective actions are deemed necessary.Smith and nephew can confirm the device was released according to specifications and continue to monitor for adverse trends relating to this product range.
|
|
Search Alerts/Recalls
|
|