Device report from synthes reports an event in (b)(6) as follows: it was reported that on (b)(6) 2021, the patient underwent for viper cfx cementation procedure.During the surgery, it was impossible to inject the confidence cement within 2 screws.There was no fragment generated.The surgery was not completed successfully.There were 15-minutes surgical delay.No patient consequences are reported.This complaint involves six (6) devices.This report is for (1) fen open cannula strl.This report is 6 of 6 for (b)(4).
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Product complaint # (b)(4).Complainant part is not expected to be returned for manufacturer review/ investigation.Reporter is a j&j representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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