For the report of overheating: due to the short on the power amplifier (pa), the battery would never fully charge and may feel warm while charging.The waa is unable to provide therapy while charging; the patient would not be using the unit at this time.Thermal imaging was used to verify the outside temperature of the device while charging (front and back) and the internal temperature while charging.Results are as follows: front outside thermal temperature while charging: 31.9°c, back outside thermal temperature while charging: 31.8°c, internal thermal temperature while charging: 34.8°c.The outside thermal temperature while charging was 31.9°c, which is below the product requirements specification of 41°c (106°f).Based on the thermal imaging, there is no evidence of thermal damage and the product met temperature specifications.Although the reported issue of overheating could not be confirmed, the investigation found the power amplifier was blown - shorted. this caused high current draw (0.6amps) and prevented the battery from fully charging.In addition, it caused the battery to discharge quickly.Reference capa-0042 for additional battery investigation details.In addition to the blown power amplifier, the investigation found the unit board was damaged by liquid ingress the cause is attributed to pcb failure due to liquid damage.Attached to the investigation report is a picture that shows the presence of liquid on the board.
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