Initial reporter is synthes sales representative.The complaint condition was not confirmed for the drive shaft f/ria 2 l520 (p/n: 03.404.035, lot #: h860686).During investigation it was found the device broken from the aspiration port and the tube assembly is deformed.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.The potential cause could be due to the usage of a greater torque and rpm than is indicated in the technique guide, as it states ¿select a power drive unit that will deliver 3.5 nm to 6.0 nm of torque and 700 rpm to 900 rpm.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot: part # 03.404.035, synthes lot # h860686, supplier lot # h860686, release to warehouse date: 22 oct 2019; 05 nov 2019, supplier: mark two engineering inc., no ncr's were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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