Other, other text: this remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No causes or potential causes to the customer's reported problem were found during the device history record (dhr) review.A product sample was received for evaluation.Visual and functional testing were performed.Visual inspection showed the pump had a cracked battery door and there was non-original equipment management (oem) battery found.A review of the event history log identified primary audible alarm background (bgnd).During functional testing the reported issue was able to be duplicated.The root cause of the issue could not be determined.A corrective and preventative action has been opened to address the primary audible alarm.Replaced speaker as preventive measure and performed self test/occlusion test.Device will be placed in quarantine due to presence of non-oem battery.
|