Catalog Number 05950929190 |
Device Problems
Low Test Results (2458); Low Readings (2460)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/24/2021 |
Event Type
malfunction
|
Event Description
|
The initial reporter complained of discrepant results for 8 patient samples tested for elecsys he4 assay (he4) on a cobas 8000 e 602 module.The questionable results were from one particular reagent pack.The repeat results were from the same lot number but a different reagent pack.Refer to attached data for the results.The questionable results were reported outside of the laboratory.The e602 module serial number was (b)(4).
|
|
Manufacturer Narrative
|
The initial qc results were outside of the target range; the repeat qc results were within the target range.Microbeads were found agglutinated on the lid of the reagent pack in question.The issue was resolved when the customer changed to a different reagent pack.A general reagent issue can be excluded as the repeat results from a different reagent pack with the same lot number gave expected results.The investigation did not identify a product problem.The investigation determined the event was consistent with a transportation or storage issue affecting one particular reagent pack.
|
|
Manufacturer Narrative
|
The initial qc results were outside of the target range; the repeat qc results were within the target range.Microbeads were found agglutinated on the lid of the reagent pack in question.The issue was resolved when the customer changed to a different reagent pack.A general reagent issue can be excluded as the repeat results from a different reagent pack with the same lot number gave expected results.The investigation did not identify a product problem.The investigation determined the event was consistent with a transportation or storage issue affecting one particular reagent pack.
|
|
Event Description
|
The initial reporter complained of discrepant results for 8 patient samples tested for elecsys he4 assay (he4) on a cobas 8000 e 602 module.The questionable results were from one particular reagent pack.The repeat results were from the same lot number but a different reagent pack.Refer to attached data for the results.The questionable results were reported outside of the laboratory.The e602 module serial number was (b)(4).
|
|
Search Alerts/Recalls
|