A foreign user facility reported that during a procedure the footswitch stopped working.It was found that a wire was disconnected.Hospital's local engineer reconnect the wiring and they were able to continue with the procedure using the same device.A new footswitch was ordered by the hospital.A review of the subject device dhr confirmed that the subject device was manufactured on 9-jul-2012.A review of system risk files found the risk of system failure (1007143_b - risk # 2.13) which has the potential to lead to ineffective treatment which may require prolonged operation or re-operation.The risk likelihood has been quantified and found to be remote, and the risk has been characterized and documented as acceptable within full risk assessment.A review of historical product complaints shows that the same malfunction of a footswitch failure during a procedure has not led to serious injury in the past.In this case, the procedure was completed with the same device with no complications to the patient.Though the procedure was successfully completed with the same device, it is uncertain if the user facility had to use the local engineer to prevent permanent damage.In an abundance of caution lumenis is reporting this malfunction.Lumenis believes that operational problem or based on the age of the system, wear could have likely played a role in the failure.Therefore, no additional corrective or preventive action is determined necessary.Lumenis is closing this complaint, but will continue to monitor this failure mode; complaint trending will continue to monitor per global complaint handling sop (doc no.34-01-04-00) and per post marketing surveillance procedure (doc no.1005539).
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A foreign user facility reported that during a procedure in which a lumenis versapulse 100w laser was being utilized, the display presented error and the footswitch stopped working.It was found that a wire was disconnected.Hospital's local engineer reconnect the wiring and they were able to continue with the procedure using the same device.No report of patient complications was received, and no report was received alleging the device malfunction caused or contributed to any change in the patient's condition.
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