Model Number 71953-01 |
Device Problem
Product Quality Problem (1506)
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Patient Problem
Shock from Patient Lead(s) (3162)
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Event Date 01/03/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned as of this report.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.The dhrs (device history review) for the fs libre reader were reviewed and the dhrs showed the fs libre reader passed all tests prior to release.Dhr's verified that the correct cable and adapter were part of the kit pack.If the product is returned, the case will be re-opened, and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reports that their freestyle libre 2 reader, emitted a spark right after it was plugged in.Customer further reported an electric shock from their libre 2 reader.There was no report of death, serious injury, or mistreatment associated with this event.
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Event Description
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Customer reports that their freestyle libre 2 reader, emitted a spark right after it was plugged in.Customer further reported an electric shock from their libre 2 reader.There was no report of death, serious injury, or mistreatment associated with this event.
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Manufacturer Narrative
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Reader (b)(6) was returned and investigated.Visual inspection was performed and cracked case of the reader was observed.No evidence of sparks were observed.Therefore, this issue is not confirmed to use due to cracked reader case.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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